Customer Testimonials

The service department was very knowledgeable and professional.

Very professional, prompt service. The waiting area is clean and comfortable, and I'm pleased with the service I received today. Thank you, and happy holidays!

Great service!!!

Too busy in the service side to care and disrespectful.

Great buying experience

I live out of town and the service this morning had Excellent customer service. Didn’t need an appointment to get my front brakes and rotors replaced. I will be returning

I had an excellent experience buying my 2027 GMC Yukon AT4 Ultimate from Bellamy Strickland. From the first contact via email to the delivery day everything was professional, courteous and prompt. Rodney is a true professional and should be held as an example to the industry. I consider this organization exceptional. Thank you to all involved with this transaction.

Ron did an excellent job getting me through the process of buying my truck. Will recommend him to others that are in the market for vehicles.

Very pleasant and in a timely manner

I have been taking my silverado to Bellamy Strickland for service since I bought the truck from them three years ago. Every experience has been fantastic. However, I just had my oil changed and carfax is texting me saying I’m past due for an oil change. Not sure how to correct that? But the women and men are always professional and kind. I’ll continue to use them.

They are very helpful here and friendly. 😀

The team there are all wonderful especially Mr Taylor. Truly made me feel like my truck is in the best care!

Quick in and out oil change! No hassle, great service

I was driving home from my dad’s in upstate New York when my check engine light came on. I brought it to the service center the next morning. Griffin greeted me, did his thing with the diagnostic and determined that the fuel pump needed to be replaced. He indicated that he had to order the part and it would be in the next morning at 0800. They shuttled me to my hotel that night and back the next morning. The shuttle drivers were polite and enjoyable to talk with. It was a great experience overall.

Professional Team, took excellent care of my service needs. Thank you!

Quick

Very professional, the only one who has ever done work on my vehicle. Very trustworthy worthy.

My Experience with them was very professional and understanding it just playing out excellent

I always receive great service when I visit. Ashton was wonderful and she was very patient and detailed. Thank you!

Fantastic service! Was recommended Bellamy Strickland by a friend and I left with the exact car I needed. Very friendly and very professional. Marvin was great to work with.

Great job and excellent customer service!

Sandra did a great job helping me buy my first truck. There was another lady with braces that was awesome too, just forgot her name.

Excellent customer service as well as vehicle service. Great job y'all.

The staff is very informative and helpful.

Hector is an exceptional employee. He made me feel comfortable going there the entire process. Also, very thoughtful and thorough. Thank you

Great dealer for your service needs.

I cannot even begin to tell everyone how good of a salesperson I had in Heather Bell. I have bought several vehicles in the past and have never been disappointed. This time is no different. She is an awesome person to deal with. If you’re looking for a vehicle take the time wherever you are to visit Bellamy Strickland in McDonough Georgia and ask for Heather. I promise you’ll not be disappointed. Thank you Heather for your awesomeness for getting me into a new truck. I would also like to thank the dealership’s sales manager (Brandon)as ... Read More

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Google - Oct 28, 2026

I cannot even begin to tell everyone how good of a salesperson I had in Heather Bell. I have bought several vehicles in the past and have never been disappointed. This time is no different. She is an awesome person to deal with. If you’re looking for a vehicle take the time wherever you are to visit Bellamy Strickland in McDonough Georgia and ask for Heather. I promise you’ll not be disappointed. Thank you Heather for your awesomeness for getting me into a new truck. I would also like to thank the dealership’s sales manager (Brandon)as well for making this purchase affordable. They will take care of you.

This is my third vehicle purchased from Bellamy, always received excellent service and fair price for purchase and trade ins. Even though I don’t live in McDonough now I went back for my latest purchase. Would recommend to anyone.

Great service. They kept me updated concerning my vehicle and they are also connected with the insurance company. Would definitely recommend.

Outstanding customer service

Take a while for an oil change. I spent 2 1/2 hours

Everyone was very helpful and everything went great.

Your employee was great in greeting and all the above the service on car was great also timing was very good.thanks for your service.

Jessie was awesome!

We bought from Bellamy Strickland 12 years ago and had an excellent experience them. This experience proved to be just as seamless. Got exactly what we wanted with no pressure. It feels great to know that when our need for a car came up. They are a safe reliable dealership to go to

Great overall experience and mechanic went above and beyond to answer my questions

Beautiful!!!

Customer service was good but overall service TERRIBLE!!!! I took my car to them about 3-4 times in a 2 week span to fix the items that showed up on the diagnostic test and spent about $3500 just to get my car back 3 different times and the same issue is accruing. Waste of $3500.

A Battery Replacement Shouldn’t Lead to a $1,400 Radio Replacement I normally make it a point to leave positive reviews, so this one is not easy for me to write. I brought my 2020 Chevrolet Traverse LT to Bellamy Chevrolet after the battery had been replaced and my vehicle began displaying an “Update Failed — Return to Dealer” message. I wanted to have the vehicle properly diagnosed and determine what was causing the problem. I paid approximately $175 for the diagnostic and waited at the dealership for several hours, from about 8:00 a.m. until 12:30 p.m. Unfortunately, I was told that the equipment ... Read More

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Google - Sep 30, 2026

A Battery Replacement Shouldn’t Lead to a $1,400 Radio Replacement I normally make it a point to leave positive reviews, so this one is not easy for me to write. I brought my 2020 Chevrolet Traverse LT to Bellamy Chevrolet after the battery had been replaced and my vehicle began displaying an “Update Failed — Return to Dealer” message. I wanted to have the vehicle properly diagnosed and determine what was causing the problem. I paid approximately $175 for the diagnostic and waited at the dealership for several hours, from about 8:00 a.m. until 12:30 p.m. Unfortunately, I was told that the equipment they had could not communicate with or reprogram the system, so the problem was not resolved. Instead, I was given an estimate of approximately $1,320 plus tax to replace the radio/infotainment unit—which would bring the cost to around $1,400. That was extremely concerning to me because this issue started after the battery replacement, and I brought the vehicle to the dealership specifically to have it diagnosed. I was hoping for an explanation and a solution, not simply a recommendation to replace an expensive component. The situation became even more concerning after we left Bellamy Chevrolet following the diagnostic. The following warning was NOT on my vehicle before we left the dealership. While we were driving after leaving Bellamy Chevrolet, a new warning suddenly appeared on my dashboard: “Service Charging System Vehicle May Stall” I want to be very clear about the timing because it is important: this warning appeared only after Bellamy Chevrolet had completed its diagnostic and after we had driven away from the dealership. It was not present before we left the dealership. Now I have a vehicle that went into the dealership with an infotainment/update problem, and after the diagnostic I am seeing a completely different and very serious charging-system warning telling me that the vehicle may stall. I am not making an accusation about what caused this new warning. I am simply documenting what happened and the sequence of events. However, as a customer, I believe it is reasonable to expect an explanation when a new warning appears immediately after dealership service—especially a warning involving the charging system and the possibility of the vehicle stalling. I also understand that some 2020 Chevrolet Traverse vehicles have had documented infotainment-related issues, which makes me even more concerned about being told that the answer is simply to replace the radio at a cost of approximately $1,400 without the original problem being resolved. I am asking Bellamy Chevrolet and Chevrolet/GM to please review the documentation and the sequence of events, including the diagnostic performed, the battery-related issue, the “Update Failed — Return to Dealer” message, the recommendation for a $1,320-plus-tax radio replacement, and now the new “Service Charging System — Vehicle May Stall” warning that appeared after leaving the dealership. I believe this situation deserves a thorough review and an explanation. I also believe customers should not have to feel that their only option is to spend approximately $1,400 replacing a major component when the original problem has not been clearly diagnosed or resolved. I am sharing this review so that there is a clear record of what happened and so that Bellamy Chevrolet in McDonough, GA and Chevrolet/GM have an opportunity to address my concerns.

I have had a horrible experience with Bellamy Strickland. I paid $6200 for a check engine issue that was guaranteed to be fixed. My check engine light came back on a day after. The option I was offered was to spend more money. I would not recommend them to anyone for service.

Il never buy a car from them again..

Do not contact this dealership to purchase a vehicle or have them complete work on your vehicle. The service department manager was in to much of a hurry to get off work to correct the issue with my vehicle. They didn't even complete the work to my vehicle that was brought to the dealership for. Was told to replace the batteries for the computer to reset well still having issues that weren't addressed by the service department. When you leave a message for someone of management to call you back they still do not return your call even ... Read More

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Google - Jul 20, 2026

Do not contact this dealership to purchase a vehicle or have them complete work on your vehicle. The service department manager was in to much of a hurry to get off work to correct the issue with my vehicle. They didn't even complete the work to my vehicle that was brought to the dealership for. Was told to replace the batteries for the computer to reset well still having issues that weren't addressed by the service department. When you leave a message for someone of management to call you back they still do not return your call even a week later.

I had an appointment for maintenance and a tire rotation for my Hummer EV. I took it to the Chevrolet dealership this morning, but they told me to take it to the GMC service center; however, when I got to GMC, they sent me back to Chevrolet. They only performed the tire rotation and refused to handle the warranty repair for the yellow roof light, which had a gasket that had come loose. The service was truly abysmal; they kept saying the tire rotation would be done in five minutes, yet I ended up waiting an hour. On top of ... Read More

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Google - Jun 23, 2026

I had an appointment for maintenance and a tire rotation for my Hummer EV. I took it to the Chevrolet dealership this morning, but they told me to take it to the GMC service center; however, when I got to GMC, they sent me back to Chevrolet. They only performed the tire rotation and refused to handle the warranty repair for the yellow roof light, which had a gasket that had come loose. The service was truly abysmal; they kept saying the tire rotation would be done in five minutes, yet I ended up waiting an hour. On top of that, refusing to honor the warranty for the light is appalling for a major automaker—such poor customer service.

Service is alwsys good.New waiting room for customers is nice.

Took my car in for consultation and was told to check my ac unit, windshield needs to come out but the technician is too old to do it.. like what? Never been told that at a repair shop.

Our vehicle broke down states away from home. We called the dealership closest to us because our transmission went out on our 2020 Silverado 2500HD (gas). Melissa in the service department advised us to come on in. Did not ask anything about mileage. We then got the truck to the dealership by the skin on our teeth. We go in like the girl said and the old guy with salt and pepper hair in service said they will not work on anything with more than 150k miles. We had to go out of our way to come there and all for ... Read More

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Google - May 18, 2026

Our vehicle broke down states away from home. We called the dealership closest to us because our transmission went out on our 2020 Silverado 2500HD (gas). Melissa in the service department advised us to come on in. Did not ask anything about mileage. We then got the truck to the dealership by the skin on our teeth. We go in like the girl said and the old guy with salt and pepper hair in service said they will not work on anything with more than 150k miles. We had to go out of our way to come there and all for nothing. Thanks a lot Bellamy Chevrolet, stay away from this dealership! They don’t care about people, time or providing a good service.

I recently purchased a 2026 Chevy Silverado from Bellamy Strickland after purchase several items were missing from agreed contract. I selected wheel and tire upgrade and lift kit identified in a catalog I was charged an additional $12,000 I requested wide lip rims and mud tires, the rims and tires installed had no wide lip and the tires were rugged terrain the estimated value was only $7,000 I also requested my original wheels and tires that I purchased with the truck Rodney Moody internet sales manager produced a document on 3/30/2026 showing I received a $1,500 credit for my original wheels and tires this is ... Read More

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Google - Apr 18, 2026

I recently purchased a 2026 Chevy Silverado from Bellamy Strickland after purchase several items were missing from agreed contract. I selected wheel and tire upgrade and lift kit identified in a catalog I was charged an additional $12,000 I requested wide lip rims and mud tires, the rims and tires installed had no wide lip and the tires were rugged terrain the estimated value was only $7,000 I also requested my original wheels and tires that I purchased with the truck Rodney Moody internet sales manager produced a document on 3/30/2026 showing I received a $1,500 credit for my original wheels and tires this is a fake document I have no knowledge or signature on this document, management refuses to address this issue.

Subject: Formal Service Escalation – GMC Strickland Dealership I am writing to formally escalate a recent service experience at GMC Strickland, which was extremely disappointing and inconsistent with the customer care standards I expect from a GMC dealership. During a recent oil change appointment, I was not asked whether I wished to proceed with any of the additional multipoint checks that have routinely been offered during prior visits. When I inquired about this omission, I was told my name had been called over the loudspeaker and that I did not respond. However, I was on the premises the entire time, seated ... Read More

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Google - Apr 9, 2026

Subject: Formal Service Escalation – GMC Strickland Dealership I am writing to formally escalate a recent service experience at GMC Strickland, which was extremely disappointing and inconsistent with the customer care standards I expect from a GMC dealership. During a recent oil change appointment, I was not asked whether I wished to proceed with any of the additional multipoint checks that have routinely been offered during prior visits. When I inquired about this omission, I was told my name had been called over the loudspeaker and that I did not respond. However, I was on the premises the entire time, seated in the outdoor waiting area that GMC Strickland provides for customers. If customers are called over the loudspeaker, it is reasonable—and necessary—for staff to check both indoor and outdoor waiting areas before concluding that a customer is unavailable. No such effort was made. I was also under the impression that a tire rotation was included with my oil change. If this service is not included, I have no recollection of ever being asked whether I would like to add a tire rotation for an additional fee. As a result, a tire issue went unaddressed, and shortly afterward I had to visit an external tire shop where I purchased two front tires at a cost exceeding $400—an expense that may have been mitigated had proper communication occurred. Equally concerning was the dismissive attitude of the service representative, which conveyed a lack of accountability and an implication that the situation was my fault, despite the fact that I was present and available throughout the service visit. Additionally, when I asked the cashier a follow‑up question, her repeated response was simply, “I don’t know.” No effort was made to seek assistance or connect me with someone who could help. This interaction reinforced an overall impression of a service culture that is unengaged, unaccountable, and indifferent to customer concerns. This experience represents a significant breakdown in communication, customer service, and professionalism. It has negatively impacted my trust in GMC Strickland and my willingness to return for future service. I am requesting that this matter be reviewed by management, along with clarification on service communication procedures, customer‑tracking expectations, and staff training standards. I would also appreciate a response outlining any corrective steps being taken to prevent similar experiences for other customers. Thank you for your attention to this matter. I look forward to your response. Sincerely, TL

A member of my family purchased a GMC Yukon in 2024. Unfortunately it has been one of the worst vehicle purchases they have experienced. The vehicle has had multiple visits to the dealership. Technicians did not know how to solve problems and gave the runaround rather than clear answers or solutions. If you are considering purchasing a vehicle, please do your homework before purchasing from this dealership. Apparently the service techs need better GMC training. The experience has been frustrating and far from what you expect when purchasing a luxury vehicle.

I had a very disappointing experience at Bellamy Strickland Chevrolet Buick GMC. Two days ago I submitted an online request and yesterday a sales representative called me. I clearly asked for the out-the-door price, and she gave me a specific number on the phone. Based on that price, I drove 65 miles to the dealership today because I own a limousine business and was ready to purchase two vehicles. When I arrived, the price suddenly changed and was much higher than what I was told on the phone. That alone was frustrating, but the situation got worse. The customer service was ... Read More

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Google - Feb 24, 2026

I had a very disappointing experience at Bellamy Strickland Chevrolet Buick GMC. Two days ago I submitted an online request and yesterday a sales representative called me. I clearly asked for the out-the-door price, and she gave me a specific number on the phone. Based on that price, I drove 65 miles to the dealership today because I own a limousine business and was ready to purchase two vehicles. When I arrived, the price suddenly changed and was much higher than what I was told on the phone. That alone was frustrating, but the situation got worse. The customer service was poor, and the manager spoke to me in a very disrespectful and unprofessional way instead of trying to resolve the issue. As a business owner prepared to buy multiple vehicles, I expected honesty, transparency, and professional treatment. Unfortunately, I experienced the opposite. I cannot recommend this dealership based on my experience

Awful place rude with no customer service

Scott was extremely pushy and aggressive throughout the process. He immediately pushed high-cost repairs—nearly $3,200 for a torque converter replacement, followed by a $9,000 transmission replacement, saying “when that doesn’t work.” He also stated that the $900 transmission flush and TCM relearn would be an added cost before moving on to those repairs. This was for a 2020 GMC Sierra Denali with just over 118,000 miles. I requested the transmission flush and TCM relearn, which resolved the issue. The $900 price still felt highly inflated, as a similar service on a comparable truck cost a friend $500. Different fluids were used, but that does not ... Read More

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Google - Feb 12, 2026

Scott was extremely pushy and aggressive throughout the process. He immediately pushed high-cost repairs—nearly $3,200 for a torque converter replacement, followed by a $9,000 transmission replacement, saying “when that doesn’t work.” He also stated that the $900 transmission flush and TCM relearn would be an added cost before moving on to those repairs. This was for a 2020 GMC Sierra Denali with just over 118,000 miles. I requested the transmission flush and TCM relearn, which resolved the issue. The $900 price still felt highly inflated, as a similar service on a comparable truck cost a friend $500. Different fluids were used, but that does not justify nearly double the price. The problem was resolved based on my own research, saving me thousands compared to the repairs initially recommended. Overall, the experience felt unprofessional, extremely predatory and high-pressure. I would not recommend Bellamy Strickland in McDonough for service.

This is the 4th time I went there to try to buy a vehicle. The salesman are great Markus and Jr especially. I bought one brand new Buick Encore. And tried to buy 3 trucks and every time the financial manager has been a problem. I am not an easy customer, that is the truth but… I have cash to buy a new GMC Denali Ultimate about $82k and the salesman wrote us back that the manager expressly told him that they humbly decided to decline doing business with us. So we are going to AL to buy a new black ... Read More

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Google - Feb 3, 2026

This is the 4th time I went there to try to buy a vehicle. The salesman are great Markus and Jr especially. I bought one brand new Buick Encore. And tried to buy 3 trucks and every time the financial manager has been a problem. I am not an easy customer, that is the truth but… I have cash to buy a new GMC Denali Ultimate about $82k and the salesman wrote us back that the manager expressly told him that they humbly decided to decline doing business with us. So we are going to AL to buy a new black GMC Denali ultimate that will be delivered to my door. And it is the last time I will go there since they do not want my business. And I’ll make a point to make sure no one I know will ever do business with them. Have a great day 🙂

I brought my vehicle in for a routine transmission fluid flush; however, the technician significantly overfilled the transmission, exceeding the proper fluid level by approximately five quarts.

Very unsatisfied customer service experience. My husband and I were referred by a friend to this dealership. When we got there, the sales rep said scan the QR code and find prices. We did that and found the vehicle we wanted. Went in to discuss prices and was told the price we see online(advertised) is incorrect. They can’t sale the truck to us for that price. The price went up at least 10k to 20k more. I will NEVER do business with a company that false advertise information and won’t hold to there error, because clearly it ... Read More

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Google - Jan 11, 2026

Very unsatisfied customer service experience. My husband and I were referred by a friend to this dealership. When we got there, the sales rep said scan the QR code and find prices. We did that and found the vehicle we wanted. Went in to discuss prices and was told the price we see online(advertised) is incorrect. They can’t sale the truck to us for that price. The price went up at least 10k to 20k more. I will NEVER do business with a company that false advertise information and won’t hold to there error, because clearly it wasn’t our mistake but was told it is.

On December 3, 2025, I dropped off my 2021 Chevrolet Silverado at the Chevrolet service center in McDonough, GA due to a transmission shudder issue. For context, this vehicle was purchased brand new with only 3 miles on it from the Union City Chevrolet dealership. I was quoted approximately $4,300 for the repair and did not receive my vehicle back until December 26, 2025—nearly an entire month later. As a loyal customer who purchased this truck new from a Chevrolet dealership and who regularly returns for routine maintenance such as oil changes and tire services, I was extremely disappointed that no loaner vehicle, rental discount, or ... Read More

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Google - Dec 27, 2025

On December 3, 2025, I dropped off my 2021 Chevrolet Silverado at the Chevrolet service center in McDonough, GA due to a transmission shudder issue. For context, this vehicle was purchased brand new with only 3 miles on it from the Union City Chevrolet dealership. I was quoted approximately $4,300 for the repair and did not receive my vehicle back until December 26, 2025—nearly an entire month later. As a loyal customer who purchased this truck new from a Chevrolet dealership and who regularly returns for routine maintenance such as oil changes and tire services, I was extremely disappointed that no loaner vehicle, rental discount, or courtesy assistance was offered during this extended repair period. As a result, I was forced to pay nearly $1,000 out of pocket for a rental vehicle while my truck remained in the shop. Given that the dealership retained my vehicle for almost a full month, I believe it would have been reasonable to offer some form of customer accommodation—whether a loaner vehicle, discounted rental assistance, a complimentary car wash, or even a few free oil changes. Unfortunately, no such consideration was extended. To make matters worse, when I arrived to pick up my vehicle, I requested to speak with someone who could explain in detail the work that had been performed. I was informed that my service advisor was on vacation and that there was no one else available who could review or explain the repairs. Although a staff member attempted to contact someone, no assistance was ultimately provided. It was concerning to be told that only one individual in the entire dealership could explain the work completed on my vehicle. Overall, this experience fell far short of the level of service I expect—especially as a long-standing customer who invested in a brand-new Chevrolet. I hope this feedback is taken seriously, as customer care, communication, and accountability are just as important as the repair itself

I recently moved to McDonough and scheduled an appointment for a diagnostic test. I’ve had this car for 5 years and each time I’ve relocated, there have been no issues getting serviced by the local Chevrolet dealership in the area I’ve lived. Today I went for my appointment and was told because my car has 155,000 miles on it they won’t do a diagnostic test or service the car. This is beyond ridiculous. Don’t waste your time or money at this location.

This dealership does not keep their word, beware of the service department. Brought my 26 Tahoe in for service with an appointment. They never worked on my vehicle or gave me any updates. I had to call them and was told my vehicle had not been worked on and there was no record of my vehicle being dropped off in the service department. Worst service I have ever received, will never return for service or sales again.

GMC uses used parts on their new vehicles. I’m currently leasing a 2025 GMC Sierra Denali. Took ownership in July of 2025, the truck had 50 miles on it when I drove it off the lot. October 31, 2025, the $80K+ truck would not start. I had the truck towed to ALM GMC South in Morrow, Ga. The truck still sits there as of this review, 11/14/25. I’ve been told it needs a new battery & a new starter. My first official brand new vehicle and it needs a new battery & starter with less than 2000 miles on it. I’ve contacted GMC and ... Read More

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Google - Nov 14, 2025

GMC uses used parts on their new vehicles. I’m currently leasing a 2025 GMC Sierra Denali. Took ownership in July of 2025, the truck had 50 miles on it when I drove it off the lot. October 31, 2025, the $80K+ truck would not start. I had the truck towed to ALM GMC South in Morrow, Ga. The truck still sits there as of this review, 11/14/25. I’ve been told it needs a new battery & a new starter. My first official brand new vehicle and it needs a new battery & starter with less than 2000 miles on it. I’ve contacted GMC and all I get is “I’m sorry to hear that, I know it’s frustrating” I won’t be leasing or buying another GMC. I stand by my word. Preston Tripplett

a thief took my umbrella from my front seat of my car. so beware don't leave any items in your vehicle I don't know what else was took?

i had bought from this dealer a few years back so i went online to see what they had and contacted them about a truck i was interested in trading for. so first off i sent everything i was ask to send to them about my truck right away to get the deal going like i was asked to do. so i waited over a hour to hear back and never did , so i call again to see what the problem was ,so then im given another number to send things too and i wait again , so finally about 6pm ... Read More

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Google - Oct 2, 2025

i had bought from this dealer a few years back so i went online to see what they had and contacted them about a truck i was interested in trading for. so first off i sent everything i was ask to send to them about my truck right away to get the deal going like i was asked to do. so i waited over a hour to hear back and never did , so i call again to see what the problem was ,so then im given another number to send things too and i wait again , so finally about 6pm i get the info on my trade in and it was much lower then even KBB says , so i tell the guy that , so he says i will see what i can do in the morning , not then but the next day so selling was not a priority , and again, i wait on him all morning and he never contacts me , so at 11 i call and ask whats going on, no call again after waiting again on him hours , then im told he is off today, so im passed to another guy who then took another hour to contact me and have to start all over again with the whole deal, so i say im just coming up there , so just before i get there i get a text saying i have someone else right now , so im passed on to another guy , so when i get there i go look at the truck then im told they aint paying anymore for my truck they had under priced by at least $3K and then im told the guy who priced it was not there so they had called him and he said that was it ,nothing more , so all together in less than 24 hours i dealt with 4 people and my 1 and only question from the start was whats the price your giving on my truck which is only a 2023 with 18K miles , and they never even attempted to work with me what so ever to try and work the deal so needless to say i will not ever be back. i have purchased probably 50 new cars in my life and never dealt with anything like this where they were not willing to even try to make the deal or anything and just passed around and then, just said bye nothing we can do.. ridiculous...

Scratched my truck did a terrible job cleaning it will not go back

I had an unpleasant experience at this location while attempting to get my car serviced. While I did eventually encounter one friendly customer service agent, I was mostly ignored beforehand, the signage and service areas were unclear, and no employees were available at the alternate site across the street to provide direction. Out of frustration, I canceled my appointment and will return to my usual location once they have availability. I will not return, but I hope your future service appointment is smoother than mine.

The experience wasn't as warm and welcoming as in my previous visits. It felt really robotic upon my arrival. In addition, I had to turn around and request that my oil light be reset. I was halfway home when I decided to check to ensure that the oil reminder had been reset. The tech that reset the oil light, wasn't friendly at all. It seems as if I was bothering him by requesting to have it reset.

I recently purchased my vehicle from Bellamy Strickland and the entire experience was exceptional—especially thanks to Heather and Ze. From the moment I walked in, Heather greeted me with a friendly smile and took the time to understand exactly what I was looking for. Her knowledge and genuine enthusiasm made all the difference. Ze then stepped in to guide me through financing and paperwork, and he was just as outstanding. Whenever I had a question—whether about extended warranties or aftermarket add-ons—Ze had an answer ready. Overall, the teamwork between Heather and Ze turned what can often be ... Read More

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DealerRater - Jul 26, 2025

I recently purchased my vehicle from Bellamy Strickland and the entire experience was exceptional—especially thanks to Heather and Ze. From the moment I walked in, Heather greeted me with a friendly smile and took the time to understand exactly what I was looking for. Her knowledge and genuine enthusiasm made all the difference. Ze then stepped in to guide me through financing and paperwork, and he was just as outstanding. Whenever I had a question—whether about extended warranties or aftermarket add-ons—Ze had an answer ready. Overall, the teamwork between Heather and Ze turned what can often be a stressful process into a seamless, even fun, experience. If you’re in the market for a new (or new-to-you) car and want staff who truly listen and deliver, I can’t recommend Bellamy Strickland highly enough—ask for Heather and Ze, and you’ll see why they’re so great!

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SUV shaking when brakes applied. Took vehicle to Bellamy Strickland and Agreed to Front Rotars being turned to correct problem. They did not repair as agreed and instead noted on internal copy (a second set of records, different from copy given to customer) that I refused that service. Even after pointing out the fact that the shaking was the only reason I brought the car in for repairs in the first place, Kelli and cohort refused to refund fee for performing a front end alignment that should have been done after the shaking was eliminated. So disappointed that I cannot ... Read More

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Google - Jul 26, 2025

SUV shaking when brakes applied. Took vehicle to Bellamy Strickland and Agreed to Front Rotars being turned to correct problem. They did not repair as agreed and instead noted on internal copy (a second set of records, different from copy given to customer) that I refused that service. Even after pointing out the fact that the shaking was the only reason I brought the car in for repairs in the first place, Kelli and cohort refused to refund fee for performing a front end alignment that should have been done after the shaking was eliminated. So disappointed that I cannot trust them to do the work agreed on. I must pay for another alignment since the Rotars have now been properly turned and the shaking problem solved. They cheated me out of close to $150.00. I cannot trust them to perform the Thousands of Dollars of Body work the insurance company will pay for. I am glad I found out how they truly are before putting thousands of dollars at their disposal. What they took for the front end alignment cost them thousands in the end.

Staff all seem to work well together, very friendly, shout out to James, RockyII, Jay and Mike

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Great experience! Huge thanks to Ryan Jones for walking us through the car purchasing process

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Pleasant and easy to work with. Not a lot of bickering. Don't was a great help with our purchase.

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Josh jones was very helpful and informative! He made the process fun and not stressful!! The General Manager even came out and went over important items on the vehicle since it was a Diesel!!

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Had a pleasant experience.Was looking for a certain color truck with options I was looking for. They found the truck and got a price I was happy with. Marcus did a good job!

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Driving off the lot in my brand-new Chevrolet was a dream come true. The car runs beautifully, looks amazing, and is everything I hoped for and more. I’m so grateful for the team at Bellamy Strickland and will absolutely be recommending them to friends, family, and anyone looking for an stress-free car buying experience. Thank you for helping me drive away in confidence and style!

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Great experience. Elivia was very upfront and honest about everything making this a stress free experience. I highly recommend Bellamy Strickland. This was definitely the least stressful car purchase I have ever experienced.

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Had a great buying experience working with Rodney. He were looking for specific cargo requirements and Rodney found us a vehicle we did not find on the website. We loved the fresh find and the features it included exceeded the other choices we were considering. This find and the helpfulness helped seal the deal. Then in working with the financing team we were able to complete the experience.

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Stop by here. They have very professional & friendly service! Also the prices of the vehicles are good

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I have bought over 20 cars there it has always been a great experience each time

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Friendly, efficient, kind and customer motivated as well as respectful of my time and needs.

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This is the second Truck I've purchased from Bellamy Strickland and I couldn't be happier. Great Team. Ricky and Ryan were very knowledgeable about the vehicle and never pressured me in any way as I shopped and test drove several trucks. Best value for me including a high trade in for my used truck. Thank you!! Mark

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My truck broke down on a trip from Florida to Michigan, at 5pm on the day before July 4th. The entire staff assisted. The service department tried to resolve the issue, which wasn't really repairable. So, we walked onto the sales floor, met Ricky, and I couldn't have been treated better. He knew we were in an impossible spot and I stead of taking advantage of us dove into help. We found something prefect as a replacement on the lot, and with the help of Tony and Rodney we were out of the door at 8.30, 2 hours after the ... Read More

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DealerRater - Jul 5, 2025

My truck broke down on a trip from Florida to Michigan, at 5pm on the day before July 4th. The entire staff assisted. The service department tried to resolve the issue, which wasn't really repairable. So, we walked onto the sales floor, met Ricky, and I couldn't have been treated better. He knew we were in an impossible spot and I stead of taking advantage of us dove into help. We found something prefect as a replacement on the lot, and with the help of Tony and Rodney we were out of the door at 8.30, 2 hours after the dealership was supposed to close. I can't say enough about the sincerity, kindness and helpfulness of this team, especially Ricky. I've been in many dealerships and very very few could ever match up to this experience.

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We have been purchasing automobiles from Bellamy Strickland for many years and have always been very satisfied with all of their team. This purchase was very easy. They seem to go out of the way to make you satisfied. Joe Tilton is very accommodating.

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Professional, Knowledgeable and skilled staff, Focused on the needs of the customer, Timely service. Comfortable atmosphere.

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We had a great experience purchasing our first car for our oldest child. The process was easy, comfortable and Elvia was the perfect saleswoman. She provided assistance and support without pressure and that was greatly appreciated.

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Great folks. Very professional and willing to go the extra mile. Ricky and Z are the best

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